Privacy policy

Last updated: June 15, 2026

ShezoraKart operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a smooth and convenient shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our Services, place an order, make a transaction, or contact us.

By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Personal Information We Collect or Process

When you use ShezoraKart’s Services, we may collect the following types of personal information:

Contact details, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address

Payment information, including:

  • Payment method details
  • Transaction details
  • Payment confirmation information

(Your payment information is processed securely through our payment service providers. We do not store complete payment card details.)

Order and transaction information, including:

  • Products you view, add to cart, purchase, return, exchange, or cancel
  • Order history
  • Delivery details

Communication information, including:

  • Messages, emails, or WhatsApp conversations you send to us for customer support

Device and usage information, including:

  • Browser type
  • Device information
  • IP address
  • Website usage activity

Sources of Personal Information

We may collect personal information from:

  • Directly from you when you place an order, contact us, or provide information during checkout
  • Automatically through website technologies such as cookies and similar tools
  • Service providers that help us operate our store, process payments, deliver orders, or provide customer support

How We Use Your Personal Information

We may use your information for the following purposes:

To Process Orders and Provide Services

We use your information to:

  • Process and complete your orders
  • Arrange shipping and delivery
  • Provide order updates
  • Handle returns, exchanges, and cancellations
  • Provide customer support

To Improve Your Shopping Experience

We may use information to:

  • Improve our products and services
  • Understand customer preferences
  • Provide a better shopping experience

Marketing and Communication

With your permission, we may use your information to send updates, offers, or promotional messages related to our products and services.

You may unsubscribe from promotional communications at any time.

Security and Fraud Prevention

We may use your information to:

  • Verify orders
  • Prevent fraudulent activity
  • Protect our customers and business

Legal Requirements

We may use or disclose your information when required by law or to protect our legal rights.

How We Share Personal Information

We may share your personal information with trusted third parties only when necessary, including:

  • Shopify for website and store operations
  • Payment providers for processing payments
  • Courier and delivery partners including BlueDart, DTDC, Delhivery, XpressBees, Ecom Express, Ekart, Amazon, Shadowfax, and other logistics partners
  • Service providers who help with technology, customer support, and business operations

We do not sell your personal information to third parties.

Relationship With Shopify

Our store is powered by Shopify, which helps us provide online shopping services.

Shopify may collect and process certain information related to your use of our store to provide and improve its services.

You can learn more about how Shopify handles personal information through Shopify’s Privacy Policy:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing your information.

Children’s Data

ShezoraKart services are not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate action.

Security and Retention of Your Information

We take reasonable steps to protect your personal information.

However, no online system can guarantee complete security. Customers should avoid sharing sensitive information through unsecured channels.

We keep your information only as long as necessary for:

  • Providing services
  • Maintaining records
  • Following legal requirements
  • Resolving disputes

Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of incorrect information
  • Request deletion of your information
  • Opt out of marketing communications

To make a request, contact us using the details below.

Complaints

If you have any concerns about how we handle your personal information, please contact us:

Email: shezora.in@gmail.com
Phone/WhatsApp: +91-9645846649

We will review and respond to your concern as soon as possible.

International Transfers

Your information may be processed or stored through service providers that operate in different locations, including outside India.

We take reasonable steps to ensure your information is handled securely.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or how we handle your information, contact us:

ShezoraKart
Email: shezora.in@gmail.com
Phone/WhatsApp: +91-9645846649

Address:
ShezoraKart, Rampur, Uttar Pradesh, 244901, India